Legal notice

LEGAL NOTICE

WENSCARLO — MEN'S CASUAL LUXURY

Website: https://Wenscarlo.store
Customer Support: help@Wenscarlo.store
Last Updated: 4 November 2026

1. WEBSITE INFORMATION

This website is operated under the trading name Wenscarlo, an online retailer specialising in men's casual luxury clothing, footwear and accessories.

The purpose of this Legal Notice is to provide information about the website operator, the legal framework applicable to our online services and the rights and responsibilities associated with using our website.

Trading Name: Wenscarlo

Website: https://Wenscarlo.store

Email: help@Wenscarlo.store

Additional legally required business information will be provided where applicable.

2. WEBSITE OPERATOR

Wenscarlo is responsible for the operation and management of the online store accessible at https://Wenscarlo.store.

We aim to ensure that our website provides accurate information about our products, prices, delivery arrangements, payment methods and customer rights.

Customers may contact us regarding website operations, purchases or legal enquiries using the contact details provided in this notice.

3. APPLICABLE LEGISLATION

Our online retail activities are intended to comply with applicable United Kingdom legislation, including, where relevant:

  • Consumer Rights Act 2015.

  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

  • Digital Markets, Competition and Consumers Act 2024.

  • Electronic Commerce (EC Directive) Regulations 2002, to the extent applicable.

  • UK General Data Protection Regulation (UK GDPR).

  • Data Protection Act 2018.

  • Privacy and Electronic Communications (EC Directive) Regulations 2003.

  • Companies Act 2006, where applicable.

  • Other applicable consumer protection, advertising and electronic commerce legislation.

The application of particular statutory provisions depends on the nature of the business, the transaction and the customer's circumstances.

Nothing in this Legal Notice excludes or restricts mandatory consumer protections.

4. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, intellectual property rights in the original content owned by Wenscarlo, including its branding, logos, website design, written materials and promotional content, are reserved.

Such materials may be protected under applicable UK intellectual property legislation, including the Copyright, Designs and Patents Act 1988.

Unauthorised reproduction, distribution or commercial exploitation of protected materials is prohibited unless permitted by law or authorised by the relevant rights holder.

Customers may access and use our website for lawful personal shopping purposes.

Third-party trademarks, images and other protected materials remain the property of their respective owners.

Nothing in this notice restricts lawful exceptions to intellectual property rights.

5. WEBSITE CONTENT AND ACCURACY

Wenscarlo makes reasonable efforts to ensure that information published on our website is accurate, clear and up to date.

Product descriptions, prices, sizing information, photographs and delivery details are provided to assist customers in making informed purchasing decisions.

We may update website content to reflect changes in products, availability or business operations.

Any corrections or updates will be made in accordance with applicable consumer protection law.

Nothing in this section limits our legal obligations regarding accurate product descriptions, pre-contractual information or misleading commercial practices.

6. CONSUMER RIGHTS

Customers purchasing goods through Wenscarlo are entitled to applicable statutory protections under UK consumer law.

Under the Consumer Rights Act 2015, goods must generally be:

  • Of satisfactory quality.

  • Fit for their intended purpose.

  • As described.

Where goods fail to meet these requirements, customers may be entitled to remedies including rejection, repair, replacement, price reduction or refund, depending on the circumstances.

Eligible online purchases are also generally subject to a 14-day cancellation period under the Consumer Contracts Regulations 2013.

For further information, please refer to our Terms of Service and Return & Refund Policy.

Nothing in this Legal Notice affects your statutory consumer rights.

7. PRICING AND PAYMENT TRANSPARENCY

Prices displayed to UK consumers are presented in British Pounds Sterling (GBP, £).

Where applicable, prices include VAT and other mandatory taxes unless clearly and lawfully stated otherwise.

Any additional delivery charges or other mandatory costs will be disclosed before an order is completed.

We aim to ensure that pricing, promotions and commercial communications comply with applicable UK consumer protection legislation.

Customers will not be charged additional optional payments without their express consent.

8. SHIPPING AND DELIVERY

Wenscarlo provides delivery services for eligible orders within the United Kingdom.

Our available delivery options include:

Express Shipping

Estimated delivery time: 5–8 working days.

This is a paid delivery service, with the applicable charge displayed at checkout.

Standard Shipping

Estimated delivery time: 5–12 working days.

This service is free for eligible UK orders.

Delivery estimates are subject to the information provided at checkout and applicable consumer law.

Unless otherwise agreed, goods must generally be delivered without undue delay and within 30 days after the contract is entered into.

Customers retain their statutory rights in the event of late delivery, non-delivery or damaged goods.

Further details are available in our Shipping Policy.

9. PERSONAL DATA PROTECTION

Wenscarlo is committed to handling personal information responsibly and in accordance with applicable data protection legislation.

Where relevant, personal data will be processed in accordance with:

  • UK General Data Protection Regulation (UK GDPR).

  • Data Protection Act 2018.

  • Privacy and Electronic Communications Regulations 2003.

Personal information may be processed for legitimate and lawful purposes, including order fulfilment, customer support, payment administration, fraud prevention and compliance with legal obligations.

The legal basis for each processing activity will depend on the circumstances.

Customers have rights under applicable data protection legislation, which may include rights of access, rectification, erasure, restriction, objection and data portability.

These rights are subject to applicable legal conditions and exceptions.

For information about how personal data is collected and used, please refer to our Privacy Policy.

Privacy Enquiries: help@Wenscarlo.store

10. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to support essential website functions, improve performance and provide relevant services.

Where legally required, we will obtain consent before storing or accessing non-essential cookies or similar technologies on a user's device.

Customers will be provided with appropriate information about the purposes of cookies and their available choices.

Further details will be provided in our Cookie Policy or Privacy Policy, as applicable.

11. THIRD-PARTY SERVICES

Our website may use third-party providers for services such as:

  • E-commerce hosting and website infrastructure.

  • Payment processing.

  • Order fulfilment.

  • Shipping and logistics.

  • Customer communications.

  • Website security and analytics.

Third-party providers may operate under their own contractual terms and privacy notices.

Wenscarlo remains responsible for its own legal obligations and does not seek to exclude liability where doing so would be unlawful.

12. EXTERNAL LINKS

Our website may contain links to third-party websites or external resources.

These links are provided for convenience or informational purposes.

We do not necessarily control the content, availability or privacy practices of third-party websites.

Customers should review the relevant terms and privacy notices when visiting external services.

Nothing in this section excludes liability that cannot lawfully be excluded.

13. LIMITATION OF LIABILITY

Wenscarlo does not exclude or limit liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Breach of statutory consumer rights where liability cannot lawfully be excluded.

  • Any other liability that cannot legally be excluded or restricted.

We remain responsible for foreseeable losses arising from breaches of our contractual or statutory obligations, subject to applicable law.

Nothing in this Legal Notice is intended to create an unfair contractual term or restrict remedies available to consumers.

14. WEBSITE SECURITY

We take reasonable steps to maintain the security and integrity of our website.

Users must not attempt to interfere with website operations, gain unauthorised access to systems or distribute malicious software.

Suspected security incidents may be investigated and addressed in accordance with applicable law.

Customers who identify a potential security concern may contact us at help@Wenscarlo.store.

15. COMPLAINTS AND DISPUTE RESOLUTION

We aim to handle customer complaints fairly, transparently and within a reasonable timeframe.

Customers experiencing difficulties with orders, products, payments, delivery or website services should contact our customer support team.

Email: help@Wenscarlo.store

We will review complaints and seek an appropriate resolution.

Customers may also seek independent consumer advice or pursue any remedies available under applicable law.

Where an alternative dispute resolution procedure is legally required or agreed, relevant information will be provided.

16. GOVERNING LAW AND JURISDICTION

This Legal Notice is governed by the laws of England and Wales, subject to applicable mandatory consumer protections.

Customers residing in Scotland, Northern Ireland or other jurisdictions retain any mandatory legal protections applicable to their circumstances.

Nothing in this notice restricts the right of a consumer to bring proceedings before a court with jurisdiction under applicable law.

17. CHANGES TO THIS LEGAL NOTICE

Wenscarlo may update this Legal Notice to reflect changes in legislation, business operations or website services.

The latest version will be made available on our website.

Any changes will be implemented in accordance with applicable law.

Updates will not retrospectively remove statutory rights or unlawfully alter existing contractual obligations.

18. CONTACT DETAILS

For legal enquiries, customer support, complaints or questions about this Legal Notice, please contact:

WENSCARLO

Trading Name: Wenscarlo

Website: https://Wenscarlo.store

Email: help@Wenscarlo.store

WENSCARLO — MEN'S CASUAL LUXURY

Timeless Style for Modern Men.

© 2026 Wenscarlo. All rights reserved.

All statutory consumer rights are reserved.